As a growing business, we have focused heavily on Customer Service as we know this is what a number of Online Stores lack!
While we usually respond to all emails within 9 hours, please allow up to 24 hours to receive a reply!
Missing your order confirmation email? Please contact us with your Name and Shipping Address. Often times customers may have inputted (by mistake) a misspelled email, in may be in your spam email folder, or more recently we have discovered that those who use Hotmail accounts do not tend to receive our emails.
We ship worldwide, so depending on your country, orders could take from 3 days up to 14 days in some circumstances.
Please note that tracking information sometimes takes a few days to update after dispatch!